Terms and Conditions and Privacy Policy

Terms and Conditions

This page (together with the documents referred to on it) explains the terms and conditions on which we supply any of the goods or products (Products) listed on our online store. Please read these terms and conditions carefully and make sure that you understand them, before ordering anything. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. 

You should print a copy of these terms and conditions for future reference.

1. Information about us

We, Ibboo Care, are a Montreal based PPE distribution company, part of Igloo4travel Inc., incorporated under the laws of Quebec, Canada (NEQ: 1173546848). We operate the website https://www.ibboo4care.com (our site). 

2. How the contract is formed between you and us

2.1 After placing an order, you will receive online notification from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. The contract between us (Contract) will only be formed when you receive the Products (as applicable). 2.2 In the case of Products, the Contract will relate only to those Products which you receive. A contract for any other Products which may have been part of your order will be formed when you receive those other Products. 

3. Your status

3.1 By placing an order through our site, you warrant that: 

3.1.1 you are legally capable of entering into binding contracts;

3.1.2 you are at least 16 years old; and

3.1.3 that you are not resident in a county where making a payment to our site, in line with these terms and conditions would breach any laws in that county. 

4. Delivery of Products

In the case of Products, your order will be fulfilled/made ready for receipt (as applicable) within a reasonable time of the date indicated at the time of ordering, unless there are exceptional circumstances such as back orders. 

5. Warranty 

We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. All other warranties, conditions or terms relating to fitness for purpose, merchantability, satisfactory quality or condition whether implied by stature or common law are excluded in so far as permitted by law. All sales are final, no refund can be made.

6. Cancellation rights 

You will not have any right to cancel a Contract for the supply ordered on our website or other methods of purchase such as email or phone.

7. Transfer of Rights and Obligations 

7.1 We may transfer our rights and obligations under these terms and conditions to another organisation, but that will not affect your rights or our obligations under your Contract with us. 

7.2 You may only transfer your rights and obligations under your Contract with us if we agree to this in writing. 

8. Price

8.1 The price of the products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

8.2 Product prices include VAT, where applicable. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

8.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders for Products which you then take steps to fulfil/receive within a reasonable time of such order. 

9. Refunds 

All sales are final, we do not accept refunds.

10. How we use your information

We will only use your information to fulfill your order. 

11. Our liability to a business

11.1 This paragraph 11 applies when you are making payments in the course of a business. It does not apply where you are a consumer.

11.2 Subject to paragraph 11.3, if we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the Products. We are not responsible for any losses that you suffer as a result of our failure to comply (whether arising in contract, delict (including negligence), breach of statutory duty or otherwise).

11.3 We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories even if such losses were in our contemplation as at the date that the contract constituted by these terms and conditions was formed between us of being a foreseeable consequence of our breach: (a) loss of income or revenue; (b) loss of business; (c) loss of profits; (d) loss of anticipated savings; (e) loss of data; or (f) waste of management or office time. 

11.4 We do not in any way exclude or limit our liability for: 

(a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) defective products under the Consumer Protection Act 1987; or (d) any other matter for which liability cannot be excluded or limited by law. 

This paragraph 11 does not apply if you are contracting as a consumer. If you are contracting as a consumer please see paragraph 12. 

12. Our liability to a consumer

12.1 If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the terms and conditions or our negligence. Loss or damage is foreseeable if it was an obvious consequence of our breach or it was otherwise contemplated by you and us at the time we entered into the relevant Contract.

12.2 We only supply the Product for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12.3 We do not in any way exclude or limit our liability for: 

(a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples) (d) defective products under the Consumer Protection Act 1987; and (e) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability. 

This paragraph 12 does not apply if you are contracting as a business. If you are contracting in the course of business please see paragraph 13. 

13. Our right to vary these terms and conditions

13.1 We have the right to revise and amend these terms and conditions from time to time.

13.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).

14. Our contract with you if you are a business

14.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter hereof.

14.2 We each acknowledge that, in entering into a Contract, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

14.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

14.4 Nothing in this paragraph limits or excludes any liability for fraud. 

If you are contracting as a consumer, this paragraph 14 does not apply. If you are contracting as a consumer please see paragraph 15. 

15. Our contract with you if you are a consumer 

If you are contracting as a consumer, we intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing. 

If you are contracting in the course of business, this paragraph 15 does not apply. If you are contracting in the course of business please see paragraph 14. 

16. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication by us to you will be electronic. We will contact you by email or provide you with information by posting notices on our site. For contractual purposes you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 

17. Notices

17.1 Any notice to be sent by you or by us in connection with these terms and condition can be sent by letter or by email. Notices to us should be sent to one of the following addresses: 

17.1.1 Email: info@ibboo4care.com

17.2 We will send notices to you by email to the email address that you supplied at the time of signing up to our site.

17.3 Either of us can change the address for notices by telling the other in writing the new address, but the previous address will continue to remain valid for 7 days after the change is notified.

17.4 If sent to the correct address, a notice will be treated as received 3 working days after sending if a letter or 24 hours if sent by email even if it is not actually received. 

18. Third party rights 

A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them. 

19. Waiver 

The failure of either party to exercise or enforce any right conferred on that party by these terms and conditions shall not be deemed to be a waiver of any such right or operate to bar the exercise or enforcement thereof at any time or times thereafter. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 16 above. 

20. Severability 

If any court or competent authority decides that any of the provisions of these terms and conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law. 

21. Force majeure 

We reserve the right to defer the date of delivery or to cancel a Contract for all circumstances beyond its reasonable control, including but not limited to any strike, lockout, disorder, fire, explosion, accident or stoppage of or affecting our business or work and which prevents or hinders the delivery of the Goods or the performance of the Services. 

22. Law and jurisdiction 

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Canadian law. Any dispute or claim arising out of or in connection with these terms and conditions or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of Scotland. 

Privacy Policy

Last Update: 02/06/2020

1. Introduction

Ibboo Care, a Igloo4travel Inc. division (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.ibboo4care.com, including any other media form, media channel, or mobile website, related or connected there to (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. 

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

2. Collection of your information

We may collect information about you in a variety of ways. The information we may collect on the Site includes: 

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us [when you register with the Site or] when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. 

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Paypal and Stripe​and you are encouraged to review their privacy policy and contact them directly for responses to your questions. 

Facebook Permissions

The Site may by default access your Facebook​basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference​page. 

Data From Social Networks 

User information from social networking sites, such as Facebook, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. 

Mobile Device Data 

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. 

Third-Party Data 

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information. 

Data From Contests, Giveaways, and Surveys 

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys. 

3. Use of your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: 

● Administer sweepstakes, promotions, and contests. 

● Assist law enforcement and respond to subpoena. 

● Compile anonymous statistical data and analysis for use internally or with third parties. 

● Create and manage your account. 

● Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you. 

● Email you regarding your account or order. 

● Enable user-to-user communications. 

● Fulfill and manage purchases, orders, payments, and other transactions related to the Site. 

● Generate a personal profile about you to make future visits to the Site more personalised. 

● Increase the efficiency and operation of the Site. 

● Monitor and analyze usage and trends to improve your experience with the Site. 

● Offer new products, services, and/or recommendations to you. 

● Perform other business activities as needed. 

● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. 

● Process payments and refunds. 

● Resolve disputes and troubleshoot problems. 

● Respond to product and customer service requests. 

● Solicit support for the Site. 

4. Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

By Law or to Protect Rights 

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers 

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

Marketing Communications 

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. 

Online Postings 

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity. 

Affiliates 

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. 

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions. 

Social Media Contacts

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law. 

Sale or Bankruptcy 

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. 

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

5. Tracking Technologies

Cookies and Web Beacons 

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. 

However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising 

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool​or Digital Advertising Alliance Opt-Out Tool. 

Website Analytics 

We may also partner with selected third-party vendors[, such as Google Analytics​and others, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool​or Digital Advertising Alliance Opt-Out Tool. 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

6. Third-Parties Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. 

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. 

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. 

10. Options Regarding your Information

Emails and Communications 

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: 

● Noting your preferences at the time you register your account with the Site 

● Contacting us using the contact information provided below 

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: info@ibboo4care.com